Privacy Policy

Last updated: 2026-02-01

Introduction

Welcome to TuftRoom. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

Personal Data

When you place an order or create an account, we may collect personal information such as your name, email address, phone number, shipping address, and billing address. This information is necessary to process your orders and provide customer support.

Derivative Data

Our servers may automatically collect certain information when you access our website, including your IP address, browser type, operating system, access times, and pages viewed. This data helps us improve our website performance and user experience.

Transaction Data

We collect information related to your purchases, including order history and transaction details. We do not store full payment card information. All payment processing is handled securely by trusted third-party payment processors who maintain industry-standard security practices and PCI compliance.

Use of Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer inquiries and provide support
  • Improve our website, products, and services
  • Prevent fraudulent transactions and protect against abuse
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Disclosure of Your Information

We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us with payment processing, shipping, fraud prevention, and website analytics. These providers have access only to the information necessary to perform their services and are obligated to protect your data.

Legal Compliance

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and your choices regarding your information.

Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses secure HTTPS encryption for all data transmission.

We use Cloudflare Turnstile and other fraud prevention tools to protect our forms from spam and abuse. We may also use cookies and similar technologies for essential website functionality and analytics to improve your experience.

Policy for Children

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately so we can remove such data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@tuftroom.com